Family Preservation Services

One place for families to get help – so they can stay together.

Lifeline keeps families together by providing holistic care, utilizing a range of evidence-based practices to meet various therapeutic needs. Families are preserved and strengthened, as proven by our FPS NCFAS score of 93%.*

*1/1/23 – 5/1/23 Score

We're Here For You

As the largest FPS provider in the state, Lifeline is a valuable resource for FCMs. Explore more about our services and get additional information about the program below.

1
Hours

We’re committed to contacting families within 72 hours of referral

1
Cases

We handle ~ 3,500 referrals per week

1
Regions

We Operate locations in every region in the state of Indiana

1
Counties

We have case workers available in each county

How Lifeline's FPS Process Works

Note: All documentation is submitted through KidTraks.

Day 1

Referral source(s) creates a referral in KidTraks (Go to “Home Based Services” and then “Family Preservation”). Choose Lifeline Youth & Family Services as your provider.

Within 24 Hours of referral

Referral source(s) receives either referral acceptance or rejection from Lifeline.

Within 72 hours of acceptance

Lifeline makes the first contact with family and referral source(s).

7 days From first contact

Referral source(s) receives the Initial Impressions and Safety Checklist from Lifeline.

30 days From first contact

Referral source(s) receives an Assessment Scores Report and Treatment Plan from Lifeline.

every week

Referral source(s) receives weekly updates on family progress from FPC. At least one Safety Checklist is provided each week.

every month

Referral source(s) receive monthly reports from Lifeline. We also provide an updated Treatment Plan.

every 3 months

Referral source(s) receives an updated Assessment Score Report.

Every 6 months

Referral source(s) receives an updated Assessment Score Report and may receive a request for an updated referral.

RESPONSIVENESS

  • Standard contact time within 24 hours of an approved referral
  • Less waiting time for families to get the help they need
  • Peace of mind for the busy FCM, knowing their cases ar removing forward

COVERAGE & AVAILABILITY

  • Lifeline representatives in each of the 18 Department of Child Services regions
  • 15 regional offices across indiana
  • Case workers serving 92 counties
  • Uninterrupted services for family members living in different regions
  • Seamless, in-network transfers for families moving in-state.

EXPERIENCE

  • Efficient and effective process teams trained in the FPS program since its inception
  • More than 3,500 weekly referrals serving the gamut of potential situation, from substance abuse to employment, anger management, and parenting skills
  • Staff members trained in multiple evidence-based practices with positive outcomes makes managing unique cases and finding reliable information easier for FCMs

Services We Provide

Impactful solutions for families

Assessments & Customized Treatment Plans

Lifeline can provide up to four assessments and custom care and treatment plans to meet each family's needs.

A Wide Variety of Evidence-Based Practices

Lifeline has the resources and experience to help with: substance abuse, anger management, family functioning, coping skills, parenting skills, trauma, depression, motivation, and engagement.

Safety & Support

Lifeline is available for 24/7 crisis intervention and conducts standardized safety checks each week.

Concrete Assistance

Lifeline makes it a priority to connect families with community resources and to teach families about the availability and eligibility of these programs.

Cooperation

We view our work with the Department of Child Services as a partnership. We’re all on the same team helping families in need. This is why we’re constantly looking for ways to make our services better—including for you. To do that, we regularly conduct follow-up surveys with FCMs to improve the way we do things.

Frequently Asked Questions

Most frequent questions and answers about FPS

The initial assessment will be a comprehensive evaluation of all pertinent members of the family as well as the general household situation (housing, etc.). It will be accompanied by a safety plan that will detail actionable items and priorities. Evidence-based interventions will be listed and explained. Weekly updates will include a report about the in-home visit(s). Monthly reports will give status updates and claims submissions. Additionally, our case workers are in constant contact with the FCMs to give additional information before court hearings or to let them know if there’s been difficulty making connections with the family.

The goal of Family Preservation Services is to have one provider for each family. Lifeline was awarded a contract under the program because we’re able to provide comprehensive services. Of course, at times families have needs that lie outside the purview of FPS, such as detoxification programs and human trafficking intervention. When we cannot provide these services, we’ll work with DCS and the FCM to get the family any necessary help.

Absolutely! Our goal is to keep everyone involved in the case on the same page, including the family, the referral source, external support.

Yes. We are willing to staff any case. Please call your regional office for details. Contact us here.

The statute refers to these cases as “family preservation” rather than reunification. Additionally, if a family is on TTV, then they’ve demonstrated enough progress to the courts to qualify for it. DCS would not want to disrupt that by throwing them into a new program. However, there are limited TTV cases where FPS could be beneficial and a referral could be made.

Get In Touch

Would you like more information on services we can provide? Do you have a question about FPS? Feel free to email us.

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