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4150 Illinois Rd Fort Wayne, IN 46804

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Lifeline's Impact

“Loved the communication Lifeline provided.”

-DCS Family Case Manager (Net Promoter Scores (NPS))

80.7% of Family Preservation clients improved when working with Lifeline staff in 2022.

-From 2022 North Carolina Family Assessment Scale (NCFAS)

“Lifeline staff was communicative, structured, and compassionate.”

-DCS Family Case Manager (Net Promoter Scores (NPS))

In 2022, Lifeline staff spent a total of 282,790 hours working directly with clients.

-2022 Face-to-Face Hours

“Lifeline is working great with families.”

-DCS Family Case Manager (Net Promoter Scores (NPS))

So far in 2023, 85% of our clients said they improved after working with Lifeline.

-2023 YTD North Carolina Family Assessment Scale (NCFAS)

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